Our client is a US based Technology services firm with global presence servicing clients across all vertical industries. As part of their global initiative to move more engagements into a total outsourced managed services model they identified participant leaders from some of their accounts for this workshop
Spiria and the client jointly agreed that Building Trust would be a perfect program for this audience with an emphasis to make it hands on and relevant to their business situation
“I have been managing client relationships for more than 15 years and was not sure if there is anything new that I would learn in this workshop. Not only I and the rest of the cohort learnt a lot of great techniques like the Trust process, building credibility, B3 model and relationship audit but the business relevance and personal experience that the facilitator Param Venkat brought to the room was an absolute nugget of wisdom. Great workshop and an amazing trainer”— client Partner for Major Account,
Our Client, a US based fast growing boutique RPA (Robotic Process Automation) company had recently got acquired by large technology services firm and provides both services and platform for Robotic Process as a service.
As part of their Sales leadership development efforts, the company identified their top talent to attend training program that can help them to get better at cross and upselling their offerings into the existing clients of the parent firm.
Our client executives started facing several new challenges post acquisition and were feeling that their sales cycles were going substantially higher as they had to first saell their capabilities to the parent group’s sales Organization which in turn would only take it forward to their clients of it made sense for them. Also, the parent group had its own RPA offering as well and that triggered an internal competition and being a new baby, our client had to sell really hard to make their case.
This is when our client reached out to the parent group and they in turn referred them to SPIRIA to explore our program called “Storytelling for Sales”.
Our client was convinced that Storytelling Program would be the right workshop as long as there is enough opportunity to make it hands on and relevant to their business
“This was one of the best training programs that we as a group have attended in a long time. To be honest many of us came in with lot of apprehensions as we were taking a day off from our work schedule, but this program starts growing into you from the beginning and I personally felt that my ability to communicate and influence is indeed much better and I feel a lot more confident to sell our products and services in the market. ”— Head of sales,
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